Getting the most out of your Publisher

Welcome to Agorapulse!

You’re just eight easy steps from being fully set up and experiencing social media management bliss!

Open Agorapulse in another tab and follow along.



Step 1 – Add all your social profiles

Add new Facebook, Twitter, Instagram, Google+ or LinkedIn profiles at any time by clicking the Orange + sign at the bottom of the left sidebar menu.


NOTE: If you’ve reached your current subscription’s limit, you may need to upgrade in order to add more profiles.


You can change your subscription (upgrade, downgrade, add Facebook competitors) at any time — even if you’re on an annual subscription. Just click on your face in the upper right hand corner. Then select “Subscription.”




Step 2 – Set up your Facebook ads account

In addition to collecting and managing Facebook posts, comments, and private messages, you can also collect and manage comments on your ads. Agorapulse is the only tool guaranteed to collect 100% of the comments on your Facebook ads. We do this by connecting directly to your Facebook ad account.

Click “Ads Monitoring” within any Facebook profile’s Inbox to connect your ad account.



From here, you’ll get your Facebook Ads token in 1-click.



Then, select the right ad account for this Facebook page.






Step 3 – Set up your Instagram ads account

You can also collect and manage comments on your Instagram ads.

Click Ads Monitoring within any Instagram profile’s Inbox.



Then, select the right ad account for this Instagram profile.




Step 4 – Set up for Twitter

You can add a separate account for each Twitter profile you manage on Agorapulse.

Click on one of your Twitter profiles in the left sidebar, then click little gear box highlighted in blue –



Select Publishing and add your account.



Rinse, lather and repeat for each Twitter profile. Now, when you publish tweets you can watch your Twitter links magically shrink themselves!



Step 5 – Invite your teammates

Click Invite in the upper right hand corner of your screen.



Then, enter your teammate’s email address, choose a role and select the social profiles you’d like to allow them to manage on Agorapulse.




To see a full list of actions each Role can and cannot perform, click here.


You can change a team member’s role at any time by clicking Teams from the drop down menu by your face in the upper right hand corner of your Agorapulse dashboard.




Step 6 – Update your account notifications and time zone settings

Click on your face in the upper right hand corner.




Profile – check your time zone, email address and notifications settings
Teams – invite or remove team members and change their roles
Subscription – upgrade, downgrade or cancel your subscription, and add Facebook competitors
Billing – edit your billing info
Invoices – review your monthly bills




Step 7 – Make it your own!

You can rename, rearrange, and create folders for all your profiles. To make the profile menu your own, click “Menu Settings” at the bottom.



Click the pencil next to any profile to rename it. This is especially useful for franchises with long names.




To create folders for your profiles, just type a name in the space provided and click the orange + sign next to it.




Then drag and drop profiles into the correct folders. This is especially helpful for agencies managing social profiles for multiple clients.




NOTE: Each folder you create becomes a custom publishing group as well! Be sure to check out the “Getting Started with your new Publisher” section.



Step 8 – Ask us anything!

You’re never alone as a community manager as long as you’re using Agorapulse.




Click on Help, right next to your profile pic to –
Contact us
Read our FAQ
Check our development roadmap for upcoming features, and suggest new ones
And watch short videos on how to use and get the most value out of Agorapulse.

Congratulations! You’re well on your way to becoming a community management Jedi!  The video below walks through each of Agorapulse’s feature sets in less than 5 minutes to show you everything you can accomplish with your new tools.

The next guide is a quick read and will walk you step by step through everything you can accomplish with your new Social Inboxes.