Welcome! A quick guide to getting started with Agorapulse
You’re just seven easy steps from being fully set up. Open Agorapulse in another tab and follow along.
Step 1 – Add all your social profiles
Click the “+ Add a profile” row in the bottom left corner to add new Facebook, Twitter, Instagram, Google+, or LinkedIn profiles.
You can change your subscription (upgrade, downgrade, add Facebook competitors) at any time — even if you’re on an annual subscription.
Just click on your amazing face in the bottom left corner. Then select “Subscription.”
Step 2 – Invite your collaborators & teammates
Bring your teammates, clients, and consultants onboard to craft content more easily with publishing workflows and manage your messages together.
Click the Invite button in the upper right hand corner of your screen. It looks like a body with a plus sign.
Enter your teammate’s email address, choose a role, and select the social profiles you’d like them to manage with Agorapulse.
To see a full list of actions each role can and cannot perform, click here.
You can change a team member’s role at any time by clicking Team in the pop-up menu by your amazing face.
Step 3 – Set up your ad accounts
Agorapulse is the only tool guaranteed to collect 100% of the comments on your Facebook & Instagram ads. We do this by connecting directly to your Facebook ad account.
Click “Ad account” within any Facebook or Instagram profile’s settings.
From here, you’ll get get your Facebook Ads token in 1-click. Then, select the right ad account for this Facebook or Instagram profile.
Voila! Your inbox will now collect all comments on your Facebook and Instagram ads.
Step 4 – Set up bit.ly for Twitter
Are you a fan of the link shortener bit.ly? You can add a separate bit.ly account for each Twitter profile you manage on Agorapulse.
Click “Publishing” within any Twitter profile’s management preferences to connect your bit.ly account.
Rinse, lather, and repeat for each Twitter profile. Now, you can watch your Twitter links magically shrink themselves as you publish.
Step 5 – Update your subscription notifications and time zone settings
There are so many goodies behind your amazing face in the lower left corner.
About me – check your notifications settings, time zone and email address
Team – invite or remove team members and change their roles
Subscription – upgrade, downgrade or cancel your subscription, and add Facebook competitors
Billing – edit your billing info
Invoices – review your monthly bills
Step 6 – Make it your own!
You can rename and rearrange your profiles or group them together. To make the profile menu your own, click ‘Manage this menu.’
Click any profile to rename it. This is especially useful for franchises or other brands with long names.
To group your profiles together:
- Click create new group
- Title your group
- Slide the appropriate profiles into your new group
This is especially helpful for agencies who need to group their clients together.
Each group you create becomes a custom publishing group as well! Be sure to check out the ‘Getting started with your new Publisher’ section to learn more.
Step 7 – Ask us anything!
You’re never alone in this community management gig as long as you’re using Agorapulse.
Click Help in the upper right corner to –
- Contact us.
- Suggest new features and check our development roadmap for what’s coming soon.
- Return to this guide or watch quick videos on how to get the most value out of Agorapulse.
- Read our FAQ.
Congratulations! You’re well on your way to becoming a community management Jedi!