The Social Media Inbox got a makeover!

We’re on a mission to build the most effective platform to engage with your customers on social media! For this reason, we recently overhauled our Inbox with a group of major updates to help you build better relationships with your customers. [...]

Revised Reports on the Agorapulse Mobile App

Let the summer begin! With fewer COVID-related lockdowns, you might be getting out of the house more. What better way to stay on top of your social metrics on the go than with our mobile app’s updated reports? Available for both our iOS and Android mobile apps, the Reports section looks very much like our desktop version. This familiarity should get you up [...]

Paid reach results and more sticker sizes (v8.87)

🐞FEATURES🐞 Insights on Facebook ad posts. Click on a published sponsored post in your publishing calendar or publishing list and find out how it’s doing with reach, click, and engagement. Insights on sponsored posts are synced and updated once daily (6pm EST/New York). More accurate display of stickers in inbox conversations. Users love to display stickers and [...]

Reply to Facebook Mentions and Threaded Discussions on Instagram Ads (v.8.85)

🎁FEATURES🎁 Reply to Facebook mentions of your Business Page. Like before, your Listening tab will display a chronological list of public posts where your Page has been mentioned. But now you can keep the conversation going directly in Agorapulse. Reply — perhaps by using one of your saved replies. When you reply to a post [...]

Calendar and Scheduled Post Enhancements (v8.81)

🎁FEATURES🎁 This release’s improvements will help maximize your productivity in publishing with Agorapulse. Bulk actions in publishing list views. Save more time than ever by applying bulk actions to several pieces of content at once. You can bulk: label selected items assign selected items approve selected items (only available in “To approve” and “Assigned to me” [...]

Two New Timesaving Features (v8.74)

🎁FEATURES🎁 Saved replies filter. We’ve made it easier for you to find the saved replies you created on a given social profile. This filter is especially useful and time-saving if you use Agorapulse with teammates who have also created saved replies for the same profile. Unlike this feature on most other social media management tools, our [...]

Unified Calendar, Twitter Sync Updates (v8.60)

🎁FEATURES🎁 Unified calendar. In the first of several unified features we will roll out over the next year, we now offer a unified calendar on Large plans +. (Medium users will use the calendar that they already have). To customize your unified publishing calendar, select multiple profiles on the left and view all their posts for [...]

Easier Collaboration Options (v.8.57)

🎁FEATURES🎁 See your team’s activity live. Real-time collaboration is available on our newest interface. Find out who’s viewing inbox items and who’s taking care of replies. If you used this feature on our old interface, you’ll be glad this feature has returned. Add extra users to your subscription in less time. If you’re an owner or a manager [...]

Improved In-App Messages, Twitter Sync Changes (v8.53)

🎁FEATURES🎁 1. New message for moderation rules error. If an Inbox Assistant rule cannot be applied because of a Facebook API issue, we display a message to tell you. 2. Feedback message when approving a draft / assigned publishing item. You’ll see a green confirmation message (“This post has been approved for publishing”) when a post is [...]

New Navigation Improvements (v 8.48)

🎁 FEATURES 🎁 The response to the beta navigation changes has been overwhelmingly positive. Your feedback has encouraged us to make several tweaks to improve your experience with this new navigation. 1. More readable social profiles menu. To improve the readability of the social profile names, we removed thumbnail icons for groups. Groups are listed solely with their [...]