Speedy Gonzalez couldn’t answer a customer’s question faster than a good community manager. There’s no secret trick to quick social customer service. You just need the right tools.
Based on our years of experience, we’ve put together some Facebook business page tips on the must have features to look for while you’re out shopping.
This week’s Pulse features some pretty significant influencers. Find out what Kim Garst has to say about using Twitter to grow your business and the strategy Jay Bear recommends for relationship marketing. We have also found a very simple guide to getting your content seen on Facebook, which ties in nicely with the piece on how Nestle is dealing with changes in organic reach. This week also features an interesting experiment on advertising objectives. We hope you enjoy it.
Most of your web traffic doesn’t convert. Products aren’t bought, forms aren’t submitted, and customer service reps aren’t called. Enter retargeting. We’ll tell you about it. More importantly, we’ll go over Facebook ads retargeting – the kind of retargeting that you, the social marketer, should really care about.
You can create custom Facebook admin roles as well as publishing and moderation workflows for your Facebook page. You’ll just need a third party app to do it. There are plenty to choose from and most are pretty affordable. You just need to know how Facebook workflows work before jumping into the app shopping jungle.
Here’s a list of must have features to shop for.
Kim Garst reveals her top 4 secret keys to unlocking the power of Twitter for your business. Twitter has over 240 million active monthly users and 500 million tweets are sent every day, yet many marketers struggle to harness that potential. Learn how to leverage Twitter from a business standpoint, and how to build a twitter strategy and content plan that will increase your brand awareness, generate leads and deliver sales. Kim will also show you how to develop an active Twitter following, who will share your content across the web.