There is value in addressing positive comments — namely, growing opportunities and providing great customer service. And how “social” will your brand look if you don’t respond to those who took the time to write something nice to you?
Have challenging or annoying comments? Don’t delete ‘em! Use Agorapulse to temporarily hide the comments until you’re ready to reply. Take the time you need to craft a reply that stays true to your brand and sends trolls looking for their next target.
There’s no telling when you’ll get new comments on your ads. Our mobile app for iPhone and Android allows you to easily review and respond to comments when you’re away from your desk.
Do you have a team member who will provide the perfect response to a particular ad comment? Simply send that comment to your teammate with our easy “assign” function.
Managing comments on ads is a highly technical thing. We’ve spent months of R&D to build a unique synchronization engine for Facebook ads that leverages both the Ads API and the Graph API to guarantee we won’t miss any comment on any of your ads, whether you have 10 of them or 10,000 of them.
This article by Jason How shows results from testing 4 Facebook ad comment tools (including ours)!