Manage
organic and ad comments with ease.
Conquer the Chaos in Your Social Inbox
Equip yourself with everything needed to easily manage all your organic and paid post comments, mentions, private messages, and reviews from one place.
All your conversations in one place
Organize
your inbox with Inbox Assistant. Automatically.
Assign
inbox conversations with your team for easy sharing and organization.
Label
items to keep track of your conversations and generate reports.
Manage your social inbox
like a pro
Synchronize all your ad comments. Easily hide or delete the comments that devalue your social ads. Receive statistics chronologically as soon as you want them.
See the sender’s name and profile for every comment and mention. Add convenient labels to categorize users and include internal notes to give your team context before contact.
Use UTM tracking codes when posting links in your replies and messages to measure the success of your social campaigns. Effortlessly identify which posts, conversations, and social profiles drive sales, leads, and traffic.
Use inbox filters, saved replies, and one-click translations to achieve more in less time.
Label, assign, and bookmark items, so all team members can easily manage inbox activities.
Never miss a message
Use our mobile app to review and respond to inbox items. Keep work as close as you want to.
Jamie Mendelsohn - Lovepop
When we moved over to Agorapulse and we got to a point where we had an inbox that captured direct messages, it captured the listening, and we were able to pull in the ad comments in the same place, we could use it just like we would use any other inbox in our ticketing system.
Frequently asked questions
Yes. Once you’ve connected your Facebook ad account to Agorapulse, your inbox will capture all your incoming Instagram and Facebook ad comments. We also synchronize comments on Facebook dynamic ads. This makes us the only tool on the market to collect 100% of your ad comments, including native Facebook. And, as we know, negative ad comments can hurt your ad performance.
Get to specific messages quickly by using options to drill down by item type, date range, label used, or action taken.
Saved replies is another one of our time-saving features available to Advanced and Custom plans.
If you like to organize your inbox content by theme, language, or any other category, use our flexible labels for easy retrieval.
Our Inbox Assistant, available on Advanced and Custom plans, lets you automate many common inbox tasks. Depending on the social network, you will be able to review, hide, delete, assign, and/or bookmark an inbox item depending on particular keywords.
Collision detection is provided on our Professional and above plans by telling you which teammate is doing what and where. You’ll see who’s online and if any of your team members are currently replying to the item you’re viewing. Teams of 80 rely on Agorapulse to avoid reply overlap.
Discover more features
Social Media Publishing
Optimize every piece of content you post to your social media profiles.
Social Media Reporting
Create beautiful reports that show you what's working—and what isn’t—with your social media efforts.
Social Media Monitoring
Find out what everyone’s saying about you—and your competitors.
Discover more features
Social Media Publishing
Optimize every piece of content you post to your social media profiles.
Social Media Reporting
Create beautiful reports that show you what's working—and what isn’t—with your social media efforts.
Social Media Monitoring
Find out what everyone’s saying about you—and your competitors.