As another year of rapid change in social media wraps up, we’ve been focused on one thing above all: helping brands stay ahead with tools that truly move the needle. Throughout 2025, we introduced new capabilities, refined core features, and strengthened the foundations of the platform to make daily workflows smoother and strategic planning more impactful.
In this 2025 recap, we’re looking back at the updates that made the biggest difference for our customers, innovations that empowered teams to improve productivity, measure what matters, and collaborate more effectively.
Here’s a look at how far the platform has come this year and what sets you up for an even stronger 2026.
Product That Move at Your Team’s Pace
Custom Inboxes: Focus on what matters
As your social presence and team grow, message volume and workflows can quickly become overwhelming. That’s why we redesigned the Agorapulse Inbox built for how your team actually works. It’s scalable, structured, and always organized.
With labels, clear moderation rules, and custom inbox views, every team has a direct path to clarity, control, and Inbox Zero. The real power comes from combining these features to match your unique workflow.
- Custom Inbox + Filter Presets: Focus on what matters most by segmenting by region or item type.
- Custom Inbox + Labels: Track high-impact topics across all conversations with ease.
- Full Automation (Custom Inboxes + Labels + Moderation Rules): Save time by automatically categorizing and escalating important messages.
Multi-Step Approval Workflows: Faster, Smarter Approvals
Keeping content approvals organized is a constant challenge for social teams. Social media posts often require multiple reviews from managers, legal teams, or brand leads.
In 2025, we introduced Multi-Step Approval Workflows to simplify this process. With custom approval chains, you can create step-by-step workflows that ensure the right people review content at the right time.
Why it matters:
- Reduce mistakes: Each post gets the proper review, preventing errors or off-brand messaging.
- Save time: Avoid back-and-forth emails or messaging apps—approvals happen directly in Agorapulse.
- Stay organized: Track the status of every post at a glance, from draft to approved to scheduled.
Custom Social Profile and Organization Roles: Clear Access, Smarter Teams
Managing social media across multiple profiles and teams can get complicated. We enhanced Custom Roles and Permissions to give you full control over who can do what in your organization.
Assign granular access at the profile or organization level so every team member knows their responsibilities. This reduces errors, improves security, and keeps workflows running smoothly even across large teams or multiple clients.
AI-Powered Tools: Let AI tackle the routine
2025 was a big year for AI at Agorapulse, helping teams save time, make smarter decisions, and maintain brand consistency across every post and interaction. These AI features are designed to work for your team, your audience, and your business needs.
ChatGPT & Claude Integration
Manage your social media presence where you already think. Create and optimize content directly inside ChatGPT or Claude with Agorapulse’s self-hosted MCP for a smoother workflow.
AI Organization Context
Our AI understands your brand. Context-aware suggestions ensure automated responses, content recommendations, and analytics insights match your tone, audience, and competitive landscape.
AI Report Summary
Turn complex data into easy-to-understand insights. Our AI summarizes your social metrics, highlights trends, and suggests performance improvements so you can share results quickly and make smarter decisions.
Best Time to Publish
Timing can make all the difference. AI analyzes engagement patterns to recommend the optimal posting schedule, helping your content reach the right audience at the right time without guesswork.
AI Reply Suggestions
Save hours managing comments and messages. AI generates context-aware replies that maintain your brand voice, helping teams respond faster and stay consistent.
Generate Alternative Text with AI
Accessibility matters, and AI makes it easier. Automatically generate alt text for images to improve inclusivity and SEO across all social content.
AI-Powered Hashtag Suggestions
Boost your reach with AI-driven hashtag recommendations. Get smart suggestions based on post content, trending topics, and audience behavior to maximize engagement.
All of these innovations come together to make our AI suite a powerful ally for social media teams helping you analyze, create, optimize, and engage smarter than ever before.
Software and Social Media Network Integrations
All of Threads. One platform
Plan posts, reply to and moderate comments in the Inbox, and track engagement with full reporting all from one dashboard in Agorapulse. Cross-post from X or run a dedicated Threads strategy while keeping your brand voice consistent across networks.
BlueSky Publishing
Schedule and publish content on Bluesky, the main decentralized social network.
Zapier Integration: Work Smarter
You’ve probably heard of Zapier, the tool that connects thousands of apps to automate workflows.
With Agorapulse’s Zapier integration, you can connect your social media management with the tools your team already uses, from CRMs and project boards to notifications.
Automate repetitive tasks, save time, and focus on what really matters: creating and engaging with your audience.
Microsoft Teams Integration: Keep Everyone in the Loop
Social media teams move fast, but stakeholders don’t always check Agorapulse every day. With the Microsoft Teams integration, notifications are delivered directly to your Teams channels so your team can act instantly.
Stay on Top of Real-Time Conversations with Reddit
Monitor Reddit discussions, track sentiment, and identify trending topics. Advanced Listening lets you see what audiences are saying about your brand or competitors in real time.
Check out all our integrations designed to make your life easier!
Analytics That Make Your Social Strategy Smarter
Data drives better decisions but social media managers often struggle to get actionable insights quickly. In 2025, Agorapulse made analytics simpler, deeper, and more connected so your team can optimize campaigns, track performance, and demonstrate ROI with ease.
LinkedIn Ads Reporting: See Paid and Organic Together
Track your paid campaigns alongside organic content in one place. Agorapulse shows reach, engagement, and ROI directly from LinkedIn Ads, giving you a clear picture of what’s working and what needs adjusting without toggling between multiple tools.
LinkedIn Personal Profile Reports: Measure Executive Impact
Social media isn’t just about company accounts. Measure engagement, follower growth, and performance for executives and team members with personal LinkedIn profile reports, perfect for showing leadership impact and amplifying thought leadership efforts.
A Sneak Peek at What’s Next
As 2025 comes to a close, social media managers like you have shown just how powerful strategy, creativity, and community can be. At Agorapulse, we’ve been inspired by your work and we’re excited to help you take it even further in 2026.
One way we’re doing that is with Report Studio, our new customizable reporting experience.
Soon, you’ll be able to:
- Create reports your way — fully tailored to your profiles and goals.
- Choose the metrics that matter — pick the widgets and visualizations you need.
- Organize insights clearly — structure reports across multiple tabs for easy storytelling.
Report Studio is designed to turn your data into actionable insights, making reporting faster, smarter, and more impactful.
Stay tuned in 2026, reporting is about to get a whole lot more flexible, and your social media stories will never look the same.
Ready to see how much Agorapulse can help your team drive real business impact? Sign up for a free trial of Agorapulse and see for yourself why we’re the top-rated social media management solution.
See you next year 👋
