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Our customers’ happiness is our happiness at Agorapulse.
Our super-friendly global team is always happy to help you—whether you’re starting your day in a high-rise in New York, in the middle of a crazy day in Buenos Aires, in the late afternoon rush in Ireland, or burning the midnight oil in Asia.
Much, much faster than the usual snoozy 7 hours from our competitors
With a smile and honest-to-goodness desire to make your workday better
From the Americas to Europe to Asia (to anywhere, really!)
Our Customer Support team consistently gets a
95% Happiness Score from our customers.
We don’t just say your happiness matters to us; we focus on making it happen.
Curt Ziegler
Regions covered
US (All regions)
Languages spoken
English
Favorite Customer Support issue to tackle
Seeing a ticket from first contact through a bug find and resolution
Fun fact
Love hiking, biking, fishing, and woodworking
Hilary Lawrence
Regions covered
EU (All English-speaking regions)
Languages spoken
English
Favorite Customer Support issue to tackle
All issues but especially if I get to learn something new
Fun fact
Love crafts (knitting, crochet, and cross-stitching especially)
Ineke Oates
Regions covered
EU (All English-speaking regions)
Languages spoken
English
Favorite Customer Support issue to tackle
Happy to tackle any topic!
Fun fact
I've traveled the world with Irish dancing and even danced once for the Irish UN officers based in Cyprus.
Kristell Cormarie
Regions covered
FR & EN ( All regions)
Languages spoken
French, English
Favorite Customer Support issue to tackle
Troubleshoot issue to add an Instagram account
Fun fact
A huge Celine Dion & karaoke fan
Mariana Moreira
Regions covered
PT (All Portuguese-speaking regions)
Languages spoken
Portuguese, English, Spanish, basic French
Favorite Customer Support issue to tackle
Helping clients to improve the way they are using our features
Fun fact
Love to travel, cook, and learn languages. I have translated 7 books from English to Portuguese.
Michal Vlkovič
Regions covered
EU (All English-speaking regions)
Languages spoken
English, Slovak, basic French
Favorite Customer Support issue to tackle
Anything technical, errors, network issues
Fun fact
Love fixing things, playing the guitar in a metal band, beer, and coffee
Paulo Barud
Regions covered
ES (All Spanish-speaking regions)
Languages spoken
English, Spanish, basic Portuguese
Favorite Customer Support issue to tackle
When they discover a feature that helps them, saving time and adapting it to their business
Fun fact
Love animals, travel, spicy foods, and parties
Ross Dunham
Regions covered
US (All regions)
Languages spoken
English
Favorite Customer Support issue to tackle
Instagram!
Fun fact
I once won the state championship for BMX bike racing in Arizona.
Samia Barud
Regions covered
ES (All Spanish-speaking regions)
Languages spoken
Spanish, English, German, and learning French
Favorite Customer Support issue to tackle
Helping clients to improve the way they are using our features
Fun fact
Love cooking and learning about the world through food
Sarah Hecker
Regions covered
US (All regions)
Languages spoken
English
Favorite Customer Support issue to tackle
The challenge of new questions & the comfort of old topics
Fun fact
Love books, photography, and cooking
