You’re on our page because you’re curious about Agorapulse – cool! Why don’t we start with an “Agorapulse v. Buffer” comparison of our features and pricing. Then we’ll share experiences of customers who moved from Buffer to Agorapulse.
Here we go!
Our solution includes publishing, replying, listening, reporting, and CRM capabilities (plus much more) in every plan we offer.
Unlike Buffer, we don’t require a completely separate subscription in order to reply to the comments you’ve received on the posts you’ve published. You’ll have your Inbox, your Fans and Followers, and your Reports all in one place for one affordable price.
- Dorien Morin-van Dam
Agorapulse has our Inbox so that you’ll never miss a comment on your Facebook or Instagram posts — whether they’re organic or paid. (Buffer Reply doesn’t capture comments on your sponsored posts.)
Our connection to both Facebook’s Marketing API and Graph API means that comments are in sync 100% of the time.
If you know what an API is, let me get geekier with you. What makes our sync system unique is a combination of simultaneous calls to both the Marketing API (aka the Ads API) AND the Graph API.
- Adam Harkness
Buffer users usually rely on native Facebook to manage comments on their sponsored posts. Not only is that an extra step, but with the way Facebook delivers comments, you have to sift through each and every ad to see if any new comments have been posted. This tedious work often leaves negative comments out in the open — which can ruin your reputation!
Again, we serve you ALL of your ad comments directly in your Social Inbox. Simply filter by ad comments, and BAM! they’re ALL there without crazy clickthroughs or fear that you might have missed something.
To find out how an agency like NewFire Media likes dark post commenting with Agorapulse, read this post.
Buffer was originally built for publishing only, but we like to think we do it better. All personal feelings aside, we offer tons more scheduling options!
We don’t like limits. So we let you enjoy a custom queue with unlimited publishing on all our plans.
Your unlimited queue frees you up to focus on what matters the most — real engagement. Your unlimited Agorapulse Reports (see a trend here with “unlimited”?) give you personalized data to tweak your queue for maximum results. Learn more about your queue here.
If you are a good social media manager, you have data to prove your worth on social.
That’s why we include reporting for all of our customers.
Our unlimited, downloadable reports for Facebook, Twitter, and Instagram come with every subscription. Our reports are available on the Web and as customizable PowerPoint slides. In addition, you can download your Content Reports via CSV so that you can view your breakdown of engagement on each post.
Now you can post and respond, then with a click, see and present the results of these efforts all in one place.
If you want the benefit of downloading your stats — which pretty much every social media marketer does — you have two choices:
One of us clearly has the advantage when it comes to price and flexibility. Download report samples from this welcome page.
- Gautam Khorana
Often the biggest hassle of social media management is juggling a closet full of apps that work with your social channels. This gets even more frustrating if you’re paying for 2 tools from 1 company.
We don’t offer a separate “Agorapulse Reply” because it’s already offered in all our plans. Giving you the ability to send out messages without being able to reply to others or know who they isn’t how we do social.
Our inbox allows you to manage and assign comments, replies, and direct messages.
With our moderation rules, you can:
Check out how our customers use moderation rules.
Our customer relationship management (CRM) tool gives you data out-of-the-box so you can immediately better engage your audience or support your clients.
With Agorapulse, you can say goodbye to the added clutter and expense of additional CRM tools like Buffer Reply.
You have enough on your minds as social media managers. Figuring out the real cost of your social media management tool shouldn’t be a task for you to consider. It should just be obvious.
We did a calculation for a client who:
Here is how Agorapulse and Buffer meet the needs of this client:
Buffer Small + Buffer Reply
* This pricing only includes up to 15 social profiles for your Buffer Reply subscription. The cost would increase if you needed to add the 10 additional profiles to Buffer Reply.
You might be catching the drift that we want to make managing social an easy, seamless job for you.
From our own experience using a gazillion online tools, we know that the best way to master a tool is to have someone at the ready to get you started and answer questions with straightforward, transparent advice.
- Alexander Elling
We gave you a lot of things to think about, no? Here is a rundown of what I’ve mentioned so far, in addition to a couple other goodies like customizing content for each social network and YouTube integration.
Social Inbox with all plans
Facebook and Instagram ad comments capturing
Ability to customize content for each social network
Downloadable reports with all plans
Powerful scheduling options
Built-in CRM to build better relationships
Affordable pricing for teams