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Finally — a tool made for agencies and large teams! Our features make it easy for you to see how your team is working together and as individuals.
See which of your teammates or clients is reviewing and responding to inbox and monitored items with our real-time collision detection.
Define user roles for each of your teammates. Give some users permission to create drafts and other users permission to push those drafts live.
Click on any inbox item to see which of your teammates have taken action on it.
Your publishing calendar will give you color-coded guidance on which content has been put in draft mode, assigned to you, or is awaiting approval from others.
If you want to collaborate on scheduled content with people not on your Agorapulse plan, try our new shared calendar. With the purchase of a shared calendar, clients can easily review, accept, reject, and give feedback on your scheduled content. Each shared calendar gives you unlimited calendar users and unlimited profiles (allowed by your plan).
If you’re staring at an inbox or monitored item and don’t know how to respond, assign it with a custom note to a teammate or client with better skills to answer. Click on the item to follow the workflow.
Add internal notes to conversations and discuss customer questions behind the scenes with teammates before replying. On the Fans & Followers tab, share custom notes about a particular user of your social media audience.
Our community management report tells you how many inbox items teammates have dealt with and how quickly they’ve handled them.
Improved Our Workflow
“Agorapulse has helped us manage our growing social media footprint by improving workflows while still allowing us to achieve one-to-one communication with our audience.”
